IBCC ne apna Customer Care Desk (CCD) Portal launch kar diya, jahan Pakistani students 24 hours mein certificates online verify karwa sakte hain. Portal 24/7 active hai, QR code-based tracking feature provide karta hai aur overseas students ke liye bhi customized hai. Dr. Khalid Maqbool Siddiqui ne is initiative ko student-friendly aur transparent education services ka important step qarar diya.